Current Shipping Status & Information

BACK ORDER UPDATE 7/6 - All USA/Canada back orders are shipping as planned this week! Due to the volume of orders, it is impossible for customer service to give an exact status for each order.  The system will email confirmation and tracking as soon as it has it.  We thank you for your patience and understanding!

UPDATE 7/7 - Due to the massive volume of incoming orders and back orders shipping this week, our warehouse is extremely backed up!  New orders placed this week may experience a few days of extra delay as all orders ship in the order that they are received. We request continued patience and understanding while everything clears up this week! 

Current COVID-19 Update:

We are currently shipping daily with no problems from both our USA and international distribution centers to all countries worldwide.  Due to decreased staffing and preventive measures currently in place, there may be a slight unexpected delay from time to time and we do very much appreciate your patience and understanding.

All packages are shipped from our certified clean facilities located worldwide and are guaranteed to be handled with extreme care.  Our global distribution centers adhere to the strictest health measures possible to ensure full compliance and your safety.

Current Shipping Lead Time by Model/Location:

BIO 300 - USA/Canada: Ships week of 7/6/20  - All Other Countries:  7-10 days

BIO 450 - USA/Canada: Ships within 2 business days - All Other Countries:  7-10 days

BIO 600 - USA/Canada: Ships within 2 business days - All Other Countries:  7-10 days

BIO 900 - USA/Canada: Ships within 5-7 business days  - All Other Countries:  7-10 Days

 

BIOMAX 300 - USA/Canada: Ships within 2 business days  - All Other Countries:  7-10 days

BIOMAX 450 - USA/Canada: Ships week of 7/6/20 -  All Other Countries:  7-10 days

BIOMAX 600 - USA/Canada: Ships week of 7/6/20  - All Other Countries:  7-10 days

BIOMAX 900 - USA/Canada: Ships week of 7/6/20 - All Other Countries:  7-10 days

Tabletop stand - USA/Canada: Ships within 48 business hours - All Other Countries:  7-10 days

Mobile Rack Stand - USA/Canada: Ships within 48 business hours - All Other Countries:  7-10 days

Horizontal Rack Stand - USA/Canada: Ships on or around week of 8/3/20 - All Other Countries: Ships on or around week of 8/3/20

 All days quoted are business days from the day the individual order was placed and do not include weekends or holidays.

All dates quoted are our best approximation but can be subject to change according to daily operations or freight transport situations beyond our control.

 

Time In Transit:  

All USA/Canada orders ship via FedEx Ground from our Southern California facility and are shipped in the order received.  The time in transit to your destination depends on your proximity to our distribution facility.

Click this link to view the exact FedEx Ground time in transit map to your shipping address

Shipments to Canada generally take around 7 days.

All other countries ship via DHL/FedEx/UPS/TNT with time in transit averaging around 3-5 days.