Current Shipping Status & Information

ALL BIOMAX CUSTOMERS:  Please make sure to check out current BIOMAX shipping delay statement found here:  https://platinumtherapylights.com/pages/global-shipping-delay-statement

 

PLEASE MAKE SURE TO CAREFULLY CHECK YOUR MODEL SPECIFIC SHIPPING ETA BELOW!  All orders ship as soon as they are able and customer service us unable to give any specific time or date for individual orders since all orders are with the warehouse.  Your order will ship the very moment that it is able to in the order that it was received

Current Shipping Lead Time by Model/Location - Please make sure to check your model type carefully!

BIO SERIES LIGHTS:

BIO 300 - USA/Canada: Ships within 1-3 business days - All Other Countries:  7-10 days

BIO 450 - USA/Canada: USA/Canada: Ships within 1-3 business days - All Other Countries:  7-10 days

BIO 600 - USA/Canada: USA/Canada: Ships within 1-3 business days - All Other Countries:  7-10 days

 

BIOMAX SERIES LIGHTS:

BIOMAX 300 - USA/Canada: Ships in 1-3 business days -  All Other Countries:  7-10 days

BIOMAX 450 - USA/Canada: ALL OPEN ORDERS - on or around week of 2/22/21  - All Other Countries:  7-10 days

BIOMAX 600 - USA/Canada: ALL OPEN ORDERS - on or around week of 2/22/21 - All Other Countries:  7-10 days

BIOMAX 900 - USA/Canada:  Next shipping wave: on or around late Feb 2021 - All Other Countries:  7-10 days

Tabletop stand - USA/Canada:  Ships in 1-3 business days - All Other Countries:  7-10 days

Mobile Rack Stand - USA/Canada: Ships in 1-3 business days  - All Other Countries:  7-10 days

Horizontal Rack Stand - Ships within 1-3 business days - All Other Countries:  7-10 days

 All days quoted are business days from the day the individual order was placed and do not include weekends or holidays.

All dates quoted are our best approximation but can be subject to change according to daily operations or freight transport situations beyond our control.

 

Time In Transit:  

All USA/Canada orders ship via FedEx Ground from our Southern California facility and are shipped in the order received.  The time in transit to your destination depends on your proximity to our distribution facility.

Click this link to view the exact FedEx Ground time in transit map to your shipping address

Shipments to Canada generally take around 7 days.

Shipments to all other countries originate from our international shipping depot located outside of the USA and ship via DHL/FedEx/UPS/TNT with time in transit averaging around 3-5 days.