Current Shipping Status & Information

Update 4/16/21:  We are preparing now the next wave of shipments for April.  Please continue to monitor this page for further information as all dates are subject to change with conditions.

We do apologize very much for all delays but we are experiencing very unprecedented global times combined with explosive demand for our lights.  All PlatinumLED systems worldwide are working over time to take care of every single order, every single customer.  We thank our entire family of customers for the patience and understanding during these times!

 

PLEASE MAKE SURE TO CAREFULLY CHECK YOUR MODEL AND ORDER NUMBER SPECIFIC SHIPPING ETA BELOW!  All orders ship as soon as they are able and customer service us unable to give any specific time or date for individual orders since all orders are with the warehouse.  Your order will ship the very moment that it is able to in the order that it was received

Current Shipping Lead Time by Model/Location - Please make sure to check your model type carefully!

BIO SERIES LIGHTS:

BIO 300 - USA/Canada:  on or around week of 5/10/21  - All Other Countries: 7-10 business days.

BIO 450 - USA/Canada: on or around week of 5/10/21  - All Other Countries: 7-10 business days.

BIO 600 - USA/Canada: USA/Canada: on or around week of 5/10/21 - All Other Countries:  7-10 business days.

 

BIOMAX SERIES LIGHTS:

BIOMAX 300 -

USA/Canada: on or around week of 5/10/21

All Other Countries: 7-10 business days.

BIOMAX 450 - 

USA/Canada: All order numbers below and up to #17401 on or around week of 4/26/21

All order numbers above #17401 - on or around week of 5/10/21

All Other Countries: 7-10 business days.

BIOMAX 600 -

USA/Canada: All order numbers below and up to #17830  - on or around week of 4/26/21

All order numbers above #17830- on or around week of 5/10/21

All Other Countries: 7-10 business days.

BIOMAX 900 -

USA/Canada: All order numbers below and up to #16987  - on or around week of 4/26/21

All order numbers above #16987 - on or around week of 5/10/21

 All Other Countries: 7-10 business days.

 

Tabletop stand - USA/Canada:  on or around week of 4/26/21  - All Other Countries: 7-10 business days.

Mobile Rack Stand - USA/Canada: Ships in 1-3 business days  -  All Other Countries: 7-10 business days.

Horizontal Stand - on or around week of 4/26/21  - All Other Countries: 7-10 business days.

 All days quoted are business days from the day the individual order was placed and do not include weekends or holidays.

All dates quoted are our best approximation but can be subject to change according to daily operations or freight transport situations beyond our control.

 

Time In Transit:  

All USA/Canada orders ship via FedEx Ground from our Southern California facility and are shipped in the order received.  The time in transit to your destination depends on your proximity to our distribution facility.

Click this link to view the exact FedEx Ground time in transit map to your shipping address

Shipments to Canada generally take around 7 days.

Shipments to all other countries originate from our international shipping depot located outside of the USA and ship via DHL/FedEx/UPS/TNT with time in transit averaging around 3-5 days.