Current Shipping Status & Information

IMPORTANT NEWS UPDATE FRIDAY 1/14/22:  Due to the recent massive resurgence of COVID in the Southern California area, our warehousing operations are running at 50% personnel capacity.  This is causing some extra delays with the timing of receiving new goods and shipping.  All backorders and new orders ARE SHIPPING NOW but it is taking some extra time to work through them due to the labor shortages and the MASSIVE explosion of orders.  We appreciate very much your patience, understanding and most importantly KINDNESS while our warehouse works diligently to do the very best that they can, like all of us.

ALSO - The local FedEx processing center is also experiencing delays in processing and scanning incoming shipments due to their own labor shortages and overwhelming volume of shipments.  If your shipment is marked shipped but the tracking is not showing movement yet, please continue to track your shipment using the provided information and you will see movement shortly.  Your shipment is indeed in FedEx possession.

As always, love and kindness to everyone, everywhere while we all do the very best that we can to take care of every single one of our valued customers is very, very appreciated.  We are all in this together.

 

NOTE - If you are checking just now the status of your BIOMAX 600 or BIOMAX 900, your order has indeed been on backorder since the date of your order whether you had checked this page or not.  This information has never changed until just today when both unit types are officially beginning to ship.

 

**IMPORTANT**  All posted ETAs quoted are our best approximation and ALWAYS valid but are always subject to change as we move closer to the final date according to daily operations or freight transport situations beyond our control.  Please make sure to always refer back to this page for constant updates.  We are unable to individually notify each order and you must check this page for up to the minute ETAs.

 

PLEASE MAKE SURE TO CAREFULLY CHECK YOUR MODEL AND ORDER NUMBER SPECIFIC SHIPPING ETA BELOW!  All orders ship as soon as they are able and customer service us unable to give any specific time or date for individual orders since all orders are with the warehouse.  Your order will ship the very moment that it is able to in the order that it was received.  You will receive an automatic shipping confirmation email with tracking information as soon as the system has this information.  If you have not received an email, then your order has not shipped.

Current Shipping Lead Time by Model/Location - Please make sure to check your model type carefully!

BIO SERIES LIGHTS:

BIO 300 - USA/Canada: All open and new orders:  **IN STOCK/SHIPPING NOW - 1-3 BUSINESS DAYS**

All Other Countries: 7-10 business days.

BIO 450-  USA/Canada: **IN STOCK/SHIPPING NOW - 1-3 BUSINESS DAYS**

All Other Countries: 7-10 business days.

BIO 600 - USA/Canada: All open and new orders: **IN STOCK/SHIPPING NOW - 1-3 BUSINESS DAYS**

All Other Countries: 7-10 business days.

 

BIOMAX SERIES LIGHTS:

BIOMAX 300 -

USA/Canada:  All open and new orders:  **IN STOCK/SHIPPING NOW - 1-3 BUSINESS DAYS** 

All Other Countries: 7-10 business days.

BIOMAX 450 - 

USA/Canada:  All open and new orders:  **IN STOCK/SHIPPING NOW - 1-3 BUSINESS DAYS** 

All Other Countries: 7-10 business days.

BIOMAX 600 -

USA/Canada:  All NEW and unshipped orders:  **IN STOCK/SHIPPING NOW - 1-3 BUSINESS DAYS**  (AS OF 1/14)

All Other Countries: 7-10 business days.

BIOMAX 900 -

USA/Canada:  All new/open orders placed AFTER 12/25:  **IN STOCK/SHIPPING NOW - 1-3 BUSINESS DAYS**  (AS OF 1/14)

 All Other Countries: 7-10 business days.

Tabletop stand -

USA/Canada: All open and new orders: **IN STOCK/SHIPPING NOW - 1-3 BUSINESS DAYS**

All Other Countries: 7-10 business days.

Mobile Rack Stand -

USA/Canada:All open and new orders:  **IN STOCK/SHIPPING NOW - 1-3 BUSINESS DAYS** 

All Other Countries: 7-10 business days.

Horizontal Rack Stand -

USA/Canada:  All open and new orders:  **IN STOCK/SHIPPING NOW - 1-3 BUSINESS DAYS** 

All Other Countries: 7-10 business days.  

Wall Mount Bracket - 

USA/Canada: All open and new orders: **IN STOCK/SHIPPING NOW - 1-3 BUSINESS DAYS**

 All days quoted are business days from the day the individual order was placed and do not include weekends or holidays.

All dates quoted are our best approximation but can be subject to change as we move closer to the final date according to daily operations or freight transport situations beyond our control.

 

Time In Transit:  

All USA/Canada orders ship via FedEx Ground from our Southern California facility and are shipped in the order received.  The time in transit to your destination depends on your proximity to our distribution facility.

Click this link to view the exact FedEx Ground time in transit map to your shipping address

Shipments to Canada generally take around 7 days.

Shipments to all other countries originate from our international shipping depot located outside of the USA and ship via DHL/FedEx/UPS/TNT with time in transit after the stated processing time above of around 3-5 days.  Due to the current worldwide shipping delays, this may be extended due to situations outside of ours or the carriers control.